Today managed services not only encompasses your computer systems and networks, they also include your communication tools including Internet access, Voice over IP (VoIP), and managing your print materials and digital assets.
By leveraging our experience with our Communications Solutions Alliance partners, we offer powerful managed services for your business that are centered around three core components:
Customization. We offer a complete set of managed computing services that we can work with you to build an efficient system, including:
- Establishment and integration of DS3, T1, or DSL high speed Internet and VoIP
- Creation of a Multi Protocol Label Switching (MPLS) based private network for secure remote access
- Regular computer network maintenance including installing anti-virus updates, spyware scan and removal, temporary file removal, and patch assessment and deployment
- Monitoring of hardware and software assets, disk space, and system information
- Storing your digital files into one online repository for easy access and management
- Document scanning and digital archiving
- Online storage of and access to marketing materials so your people can edit, customize, order, distribute, and manage your company's inventory of printed materials
Measurement. We measure and monitor your network performance using best-of-breed online tools. What's more, we use a proactive maintenance and monitoring schedule every day of the week. You can also log in and measure your performance using our customizable Web-based tools.
Management. Our online management tools are easy to use and let you add and delete features, but we also provide dedicated customer service including training, documentation, telephone support, and more.
When each of the three components come together, you shine. You’ll see a higher return on investment through:
- Effective integration of all managed services into one system that works for you.
- Reduced operating costs because your people spend less time dealing with computer and network issues and more time serving customers.
- Less stress for you and your people, and that leads to improved customer service and satisfaction.
Do you want to lower your stress and increase your ROI?
Then let us show you how we can apply managed services to your business by contacting us by e-mail or give us a call to schedule your free, no-obligation consultation. And we'll show you how your business operations can succeed far beyond what you thought was possible.
